Aluminium Extrusions

GSM are an excellent partner; they provide professional service and supply high-quality products. It’s great to have weekly order progress reports with any issues or delays are clearly identified. We also enjoy having a dedicated account manager who is always on hand if we have any questions or require any support.

We have been using GSM Aluminium for a number of years, the ordering process is straight forward, with inventory controls and deliveries being accurate to over 99%.

When technical queries or problems and challenges arise, GSM are able to answer normally resolve those in a timely manner.

GSM have many standard set processes in place to maintain good controls, though when required are able to offer an element of flexibility to help customers like ourselves.

The quality of product which GSM supply is of a high standard, with very few quality defects appearing

GSM have supplied us for over 10 years and in that time, we have experienced a very smooth business partnership where we have had up to date stock status’s issued on a weekly basis so we always know where our parts are in the production process.

They have aided our Technical Department in reducing costs out of our profiles and they always reply to queries in a speedy matter.  We have very few issues with quality and on the rare occasions these do occur, they are thoroughly investigated and dealt with promptly.  GSM are a professional company, led by an experienced team who have always prioritised our orders so that we feel like a valued customer.

We are a medical device manufacturer of life sustaining equipment has partnered with GSM. Recently we had a requirement to outsource critical parts, this process included auditing their quality management system which passed without issue. The whole process was seamless and the attention to detail was impressive. I would not hesitate to recommend them.

Although still in the early stages of our working relationship with GSM, we have found them to be very knowledgeable and approachable. Responses are quick and information concise. Their expertise and advice have proven invaluable to optimise our product for the extrusion process. We look forward to continuing our work with GSM and developing future parts utilising the processes they offer.

The ordering process is very straight forward, with orders always followed up with an accurate order confirmation by return.

Up to date stock reports are issued every week, so that we can see what stock is available for call off. GSM are always flexible with delivery times and dates in order to meet our requirements.

Order confirmations are always issued promptly, and any issues or queries are consistently dealt with in a timely manner.

GSM Aluminium Ltd are a company who supply top quality material at a reasonable price. Their level of service is second to none, information is made freely available on orders without needing to chase up. All in all from the main aspect quality, price, customer service and delivery performance GSM Aluminium Ltd are hard to beat.